Home Health Referrers
Preferred– Email us with a copy of your driver’s license and insurance cards, both primary and secondary (clear photos will be fine). Put “self-referral” in the subject line of the email. Please tell us where the wound is, who your home care company is (we have to coordinate our visits with theirs) and make sure to include a phone number. Dr. Lord has a 352 area code, so please answer if she calls you personally to expedite the referral process. mywoundcare@firstcoastwoundcare.com.
Option 2– Fax the same information as above to 904-341-5529
Option 3– Call our office with all the information above handy and be prepared to leave a message with the information as we may be on the other line helping another patient. Be prepared for a call back with any questions we may have. 904-599-6131
Home health– Please let your patient know what service you have referred them to. Explain that Dr. Lord is a provider, and you are referring to us for advanced wound modalities beyond the scope of home care. Explain that they will not lose their home health services. Please prepare them for a phone call from us to verify acceptance of the service. Be prepared to coordinate services between the office and or the SN so that the SN and Dr. Lord do not go out on the same day.
Other provider or clinic– Please let your patient know you have referred them to First Coast Wound Care. Explain that Dr. Lord is a provider, and you are referring to us for advanced wound modalities. Please assure them that if they have home health that they will not lose those services and that First Coast Wound Care is NOT home health. We are a mobile wound clinic performing house call services.
Preferred– Email a copy of the patient demographics, insurance information, location of wound, and any other helpful information (days patients are not available for visits [i.e. for dialysis], gate codes, etc. Pictures are helpful but not necessary.
Option 2– fax the above information to 904-341-5529
Once we obtain the referral and verify third party payer benefits, we will reply to the email (which is why this method is preferred) accepting the patient. If for some reason we cannot accept the patient, we will advise you of that as well and give you as many alternative options as possible. We pride ourselves on providing top tier care to the residents in need of our services in St. Johns County and surrounding area. Thank you for trusting us with your care and/or the care of your patient. We do not take that privilege lightly and we strive to make us your preferred in-home wound management provider.